PW Refund and Cancellation Policy

This policy applies to paid subscriptions purchased from PECZAWEB CONSULTANCY. The free plan has no charges and can be stopped at any time.

1. Cancellation

• You can cancel a paid plan at any time by writing to info@peczaweb.com from your account email.
• Cancellation takes effect at the end of the current billing period. The plan remains active until then.
• After the period ends the workspace moves to the free plan; your documents and data stay available within its limits.

2. Refunds

• First purchase: if the Service does not work for you, request a full refund within 7 days of your first payment for a plan, provided you have used less than 10% of that plan's page allowance.
• Renewals and partly used periods are not refunded, except where required by law.
• Amounts charged by mistake (for example a duplicate payment) are always refunded in full.

3. How refunds are paid

Approved refunds are paid to the original payment method within 5–7 working days of approval. The time for the amount to appear depends on your bank or card issuer. GST invoices are adjusted with a credit note.

4. Plan changes

Upgrades take effect immediately. Downgrades take effect from the next billing period. Unused page allowances do not carry over between months.

5. Contact

For billing questions write to info@peczaweb.com.